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PlayGrand Casino
Published by
Playgrand Casino
Since 2013

PlayGrand Casino

Our rating

5 / 5

Payment methods icon Payment methods
Payout time One to five days
Min deposit $10.00
Min payout $10.00
Payout limit $250,000.00
Licences Malta Gaming Authority (MGA)
Software
Dice icon Products Blackjack, Live casino, Poker, Roulette
Establishment icon Founded 2013
Languages icon Languages ENESFIHINOPT
Cherry icon Available games

1500+

Casino bonus for new players
100% up to $300 + 30 Reactoonz Spins
Claim bonus
Overall rating
5 / 5

Our rating

Safety

5 / 5

Customer support

5 / 5

Bonuses and offers

5 / 5

Casino games

5 / 5

Payments

5 / 5

Learn more about our 5-star rating system, and find out how we rate online casinos to provide unbiased rating in our online casino reviews. Read more

Pros & Cons
The game portfolio includes a wide variety of games, including many jackpot slots.
The welcome package is extremely generous, granting bonuses for the first three deposits of a new player.
PlayGrand is a licensed casino that utilizes SSL encryption and supports reliable payment methods.
Although PlayGrand's bonuses are transparent and easily accessible, the offer is very limited.
The design and interface are a little outdated, but at least it isn't difficult to navigate the website.
Welcome bonus 🎁 100% up to $300
Minimum deposit 💸 $10.00
Deposit methods 💳 Mastercard, Visa, Skrill Casinos, Jeton, Paysafecard Casinos, Pago Efectivo, eZeeWallet, CashtoCode, Bank Transfer
Withdrawal methods 💵 Mastercard, Visa, Skrill Casinos, Jeton, Paysafecard Casinos, Pago Efectivo, eZeeWallet, CashtoCode, Bank Transfer
Payout limit 💰 $250,000.00
Licences 📝 Malta Gaming Authority (MGA)
Holder 📜 White Hat Gaming Limited
Fact checked by ☑️ Filip Radojcic
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Filip Radojcic
Although PlayGrand Casino might seem a little underwhelming at first glance due to its old-fashioned design, it's a great option for Canadian players. It offers a wide range of payment methods, great games from over a hundred providers, and exceptional customer service.

What Do We Think About PlayGrand Casino?

PlayGrand Casino offers games from more than 100 software providers, which is impressive on its own. In addition to having a fantastic game portfolio, PlayGrand holds licenses from the UK Gambling Commission and the Malta Gaming Authority.

Besides the PlayGrand Casino welcome bonus, which is spread across the first three deposits, there are incentives for regular players. What's more, players can get in touch with the casino's customer support team at any time of the day.

This Canadian casino is a good option for players who like to have a varied game selection at their disposal, and it's also suitable for high-rollers who seek flexible withdrawal limits. On the other hand, some people might find the user interface a bit basic.

Is this casino safe?
Is this casino safe?
PlayGrand is a safe casino as it operates under a license issued by Malta Gaming Authority (MGA/B2C/370/201).

Casino Bonuses

Finding the PlayGrand casino bonus section is easy. When you open the website, you'll notice the 'Promotions' menu near the top of the page.

Although the bonuses are generous and have transparent rules, it's a bit disappointing that there are few of them. Luckily, after taking advantage of the welcome package, you'll have the opportunity to become a VIP member, but bear in mind that this can happen by invitation only. Unfortunately, those hoping for a PlayGrand no-deposit bonus will be disappointed.

The T&Cs of the bonuses at PlayGrand Casino are straightforward, and you can expect flexible validity periods.

Welcome bonus

Casino bonus for new players
100% up to $300 + 30 Reactoonz Spins
Claim bonus

After the first deposit, you can use a 100% match bonus up to C$300 and 30 free spins on Reactoonz. With your second deposit, PlayGrand will offer you a 50% match bonus up to C$500 and 50 free spins on Book of Dead. Finally, your third deposit gives you the chance to claim a 25% match bonus up to C$200 and 20 free spins on Legacy of Egypt.

To claim this PlayGrand Casino bonus, players must deposit at least C$10. The maximum bet they can place while the welcome package is in play is C$5, while the playthrough requirements are 35x. The PlayGrand Casino free spins and bonus funds expire after 10 and 30 days, respectively.

How to Claim and Activate the Welcome Bonus

Claiming and activating PlayGrand Casino's bonus for new players is easy, and all you need to do is follow the steps outlined below:

  1. Visit the official website and log in.
  2. Deposit C$10 or more, but remember that Skrill and Neteller are excluded.
  3. The bonus will be automatically credited, visible in your 'Bonus Balance'.
  4. Start using the bonus and follow the terms and conditions.

The most important terms and conditions:

  • The wagering requirements are 35x.
  • The bonus funds expire in 30 days.
  • The free spins expire in 10 days.
  • Slots count 100% towards the wagering, while table games and video poker count 10% and 5%, respectively.

In our opinion, the bonus isn't difficult to claim and its terms and conditions aren't too strict.

Other Bonuses Available

Reload bonus Playgrand Casino
50% up to $500
Play
🎁 1st deposit bonus100% up to $300 & 30 Reactoonz Spins
💸 2nd deposit bonus50% up to $500 & 50 Book of Dead Spins
🪙 3rd deposit bonus25% up to $200 & 20 Legacy of Egypt Spins
⭐ Loyalty programBirthday Gift, Exclusive Gifts, Cashback

Registration

To register, go to the website, click on the 'Sign Up' button, and choose your username, password, and currency. Enter the necessary details, confirm that you're at least 18 years old, and accept the terms of use.

The registration process is super simple, and it takes less than a minute. Players have said that the processes of account registration and verification ran smoothly, although slight delays in document processing may occur.

Payment information

The available payment methods are wire transfers, debit and credit cards, e-wallets, and Paysafecard.

Transactions are secured with 128-bit SSL encryption, and the positive player reviews we've come across attest to their safety.

All things considered, the available payment methods are both varied and safe, so we're sure that you can find at least one option that meets your needs.

Speed of deposits and withdrawals

When it comes to payouts, choosing e-wallets ensures the fastest processing times. With this option, you won't wait longer than 48 hours to receive your money. On the other hand, if you decide to use traditional methods, the process will take 2-5 days.

Fees

This casino doesn't impose any fees on deposits and withdrawals.

Payment MethodWithdrawal TimeWithdrawal Fee
E-wallets0-1 daysNo fee
Debit cards2-5 daysNo fee
Bank transfers2-5 daysNo fee

Casino game offer

PlayGrand casino has many great slots, among which Book of Dead, Rise of Olympus, and Big Bass Bonanza stand out the most. You'll also find classic table games and a live casino section, plus there are other standard options such as craps, crash games, and virtual scratch cards.

What we liked is that they offer demo games for all the titles. What's more, the games we played loaded quickly, and there were no glitches. They're also regularly audited, so you can be sure of their fairness.

On the whole, the game portfolio of PlayGrand Casino is one of its strongest assets, as it ensures quality, variety, and fairness.

🎰 The most popular slot gameSquid Game One Lucky Day
🃏 The most popular live casino gameMega Roulette
💰 The most popular table gameBlackJack Multi Hand
🎲 The most popular Jackpot gameWolf Gold

Software Providers

Adaptation for Mobile Devices

If you love playing games on the move, you can access Playgrand's mobile casino. Since all the games utilize HTML5 technology, you can expect a smooth experience on your smartphone or tablet.

Customer Service

The customer support offers a live chat feature, which is the most convenient option, especially for urgent requests. You can also reach out to them via e-mail helpdesk or check out their FAQ section.

Support phone number
Support phone number
N/A
Support email
Support email
support@playgrandcasino.com
Live chat availability
Live chat availability
24/7

Responsible gambling

In the footer of the website, there's a section dedicated to responsible gambling. There you'll find tools for deposit and time limits, self-exclusion, and other things you may need.

Security and fairness

As we said at the beginning of our PlayGrand Casino review, this iGaming platform has licenses from both the UK Gambling Commission (52894) and the Malta Gaming Authority (MGA/B2C/370/201).

It's also worth mentioning once again that PlayGrand has an SSL security certificate and that its games are regularly audited.

Overall, we are certain that PlayGrand Casino is a very safe option for Canadian players.

Usability

The website looks a bit basic, but what is more important is that is mobile-responsive and easy to browse, as it has all the necessary sections and standard features.

How PlayGrand Casino Has Evolved in Recent Years

PlayGrand Casino hasn't added anything new lately, but hopefully, they'll tinker a bit with the site's design to make it more appealing.

PlayGrand Casino Alternatives

The best PlayGrand Casino alternatives are probably Casoo and Casumo. Both of them also boast large welcome packages that include bonus funds and free spins, but PlayGrand provides a better variety of software providers.

Frequently asked questions

What types of casino games are available on PlayGrand Casino?

This casino offers a good variety of games, including slots, table games, live casino games, and other options.

How can I deposit funds into my PlayGrand Casino account?

Deposit methods include Visa, Mastercard, Maestro, PayPal, Skrill, Paysafecard, Neosurf, CashtoCode, and some other options.

Are there any welcome bonuses or promotions for new players at PlayGrand Casino?

Yes, the PlayGrand Casino welcome package includes bonuses for the first three deposits on the platform, totaling up to C$1000 and 100 FS.

Is Playgrand Casino licensed and regulated?

Yes, PlayGrand Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

What customer support options are offered for PlayGrand Casino users?

Players can use live chat support and email support, plus there's a FAQ section.

Filip Radojcic

Filip Radojcic

Since his early years, Filip has had a passion for reading, writing, and learning languages. He spent a significant time in the USA during his youth, therefore, he grew up bilingual. The experience he's gained as an iGaming writer, working for companies in North America, the Balkans, and other parts of the world, helps him provide our readers with the most relevant information about online casinos in an interesting and easy-to-understand way.

About Filip Radojcic
25 articles
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