Jackpot City Casino Review

In terms of security and fair play, the online casino is backed by 128-bit encryption technology and eCogra. None of your personal and financial information will be compromised with encryption technology. As for the eCogra audit, they’re an independent auditing company that makes sure players aren’t being duped. There’s also an eCogra badge at the bottom of the page, confirming that they’re actually in support of the online casino’s services.

JackpotCity online casino’s welcome bonus is a massive CA$1,600 cash prize split across your first four deposits. We’ll be breaking each of them down below.

Welcome bonuses always come with terms and conditions that players must beat before they can withdraw the winnings they made courtesy of the bonus funds. Learn about the major terms and conditions below.

• You need to wager the winnings from the bonuses 70 times, or else you’ll forfeit the bonus entirely.
• The minimum deposit required to trigger each of the bonuses is CA$10.
• The bonuses must be claimed within seven days of creating an account successfully. Otherwise, the bonus expires.
• Only video slots contribute 100% to rollover requirement.
• The maximum bet per round is CA$8.

Activating the welcome bonus can be done in a few steps which we’ve highlighted below. Take a look at them now!

1. Visit the official Jackpot City Casino website and create an account by filling the sign-up forms with information that you can verify.
2. Go to the deposit page on the bottom navigation bar and deposit at least CA$10.
3. As there’s no need to enter a bonus code, the bonus funds will be automatically credited to your account.

As is the norm, JackpotCity online casino offers a plethora of bonus offers for regular players. Some reward free spins while others award bonus funds. Learn more about them below.

• Loyalty Program: The loyalty program has six levels which are Bronze, Silver, Gold, Platinum, Diamond, and Prive which is invite-only. The more you wager, the higher points you’ll gather to level up and exchange for bonus cash.
• Tourney Prize Payout: The tournament allows players to win up to CA$5,600 in cash by competing against other players. The player that gathers the most points wins.

For making deposits, you can consider payment methods like Interac, credit cards (MasterCard and VISA), debit cards (VISA), electronic check, electronic check by InstaDebit, iDebit, Paysafecard, MuchBetter, instant payments, ecoPayz, Flexepin, and Neosurf. The minimum deposit accepted by the online casino is just CA$5. 

For making withdrawals, Canadians can use anyone between eCheck, ecoPayz, Visa, MuchBetter, iDebit, ecoPayz, and INSTADEBIT.

The online casino doesn’t offer many live poker games. However, there’s an entire section dedicated to video poker. There, you’ll find around 24 video poker games including Aces and Faces Poker, Double Double Bonus Poker, Joker Poker, All Aces Poker, Jacks or Better Poker, and Deuces Wild Poker.

Jackpotcity online casino fortunately features a mobile app for devices running iOS and Android. Canadians can find the mobile casino in the Playstore for Android devices and App Store for iOS devices. Alternatively, you just access the online casino through a browser like Chrome though it’ll hog your battery.

Jackpotcity online casino has a clean and organized user interface even without signing up. However, the user interface changes for the better once you sign up with the online casino’s game library becoming easier to navigate. The prevalent casino game genre on this platform is the video slot category with three-, five-, and seven-reel titles for players to go through.

Mega Moolah offers the biggest jackpot out of them all at CA$2 million. Behind the scenes, you’ll find software providers such as Crazy Tooth Studio, Evolution Gaming, Foxium, Games Global, Just For The Win, Rabcat Gambling, Snowborn Games.

The good thing about the customer support is that you can get some help through multiple options. The agents respond quickly within seconds of messaging them, are experienced and reliable, and are available 24/7.

• The Email Support: complaints@playersupportcenter.com
• The Live Chat Support

There’s also a FAQ page for players who want an answer immediately and it’s divided into several categories. The categories are withdrawal queries, my account, promotions, deposit queries, verification/documents, new to the casino, technical support, etc.

There is responsible gaming in the support section which is located in the right sidebar after you’ve signed up. The responsible gaming measures available are taking a break (minimum of 24 hours), self-exclusion (minimum of six months), deposit limit (minimum of 24 hours), and gaming account lock.