This operator has active gaming licence Kahnawake Gaming Commission and based on the research and reviews around the iGaming community, we have marked this operator in SafePlay category.
JackpotCity Casino
Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC)
Global rating
Learn more about our 100% rating system, and find out how we rate online casinos to provide unbiased rating in our online casino reviews. Read more
Pros & cons
The online casino is fully optimized for mobile devices
Features plenty of video slots and live games
Customer support is provided 24/7 including the live chat option
Information at the online casino encrypted using SSL encryption software and it's also approved by eCogra
The user interface still needs more work done on it
What Do We Think about JackpotCity Casino?
Looking for an online casino with video slots, live games, bingo, and video poker? The JackpotCity online casino should be at the top of your list. Their games load up quickly and are compatible with mobile devices so you can play on-the-go either through a browser or the mobile app.
Jackpotcity online casino was opened in 1998 by Bayton Limited Casinos, offering the best video slots, table and live casino games, plus lots of bingo for Canadian players to explore. Besides being compatible with laptops running macOS and Windows devices, they’ve also got an optimized platform for iOS and Android devices. That said, the highlight of betting at JackpotCity casino remains the plethora of high-paying jackpots available for players from Canada. Learn more about this online casino!
Security & Fair Play
In terms of security and fair play, the online casino is backed by 128-bit encryption technology and eCogra. None of your personal and financial information will be compromised with encryption technology. As for the eCogra audit, they’re an independent auditing company that makes sure players aren’t being duped. There’s also an eCogra badge at the bottom of the page, confirming that they’re actually in support of the online casino’s services.
JackpotCity Welcome Bonus
JackpotCity online casino’s welcome bonus is a massive CA$1,600 cash prize split across your first four deposits. We’ll be breaking each of them down below.
Welcome bonuses always come with terms and conditions that players must beat before they can withdraw the winnings they made courtesy of the bonus funds. Learn about the major terms and conditions below.
- You need to wager the winnings from the bonuses 70 times, or else you’ll forfeit the bonus entirely.
- The minimum deposit required to trigger each of the bonuses is CA$10.
- The bonuses must be claimed within seven days of creating an account successfully. Otherwise, the bonus expires.
- Only video slots contribute 100% to rollover requirement.
- The maximum bet per round is CA$8.
How to Get and Activate the Welcome Bonus?
Activating the welcome bonus can be done in a few steps which we’ve highlighted below. Take a look at them now!
- Visit the official Jackpot City Casino website and create an account by filling the sign-up forms with information that you can verify.
- Go to the deposit page on the bottom navigation bar and deposit at least CA$10.
- As there’s no need to enter a bonus code, the bonus funds will be automatically credited to your account.
Other Bonus Offers at JackpotCity
As is the norm, JackpotCity online casino offers a plethora of bonus offers for regular players. Some reward free spins while others award bonus funds. Learn more about them below.
- Loyalty Program: The loyalty program has six levels which are Bronze, Silver, Gold, Platinum, Diamond, and Prive which is invite-only. The more you wager, the higher points you’ll gather to level up and exchange for bonus cash.
- Tourney Prize Payout: The tournament allows players to win up to CA$5,600 in cash by competing against other players. The player that gathers the most points wins.
Registration at JackpotCity Casino
Players from Canada can create an account at JackpotCity casino in a few steps which we’ve highlighted below. Just make sure you use details that you can personally verify because a KYC check will pop up later on.
- Hit the sign-up button on the homepage, and it will lead you to the sign-up page.
- Fill in the first form with your country of origin, username, password, email, and phone number.
- Fill in the second form with your first name last name, date of birth, gender, preferred language, and currency.
- Fill in the last form with your address, city, state/region, and postcode.
- Agree to the terms and conditions and hit the register button at the bottom of the page.
Due to having SSL encryption technology, the information you share with this online casino isn’t getting compromised anytime soon.
Payment Methods and Withdrawal Times
For making deposits, you can consider payment methods like Interac, credit cards (MasterCard and VISA), debit cards (VISA), electronic check, electronic check by InstaDebit, iDebit, Paysafecard, MuchBetter, instant payments, ecoPayz, Flexepin, and Neosurf. The minimum deposit accepted by the online casino is just CA$5.
For making withdrawals, Canadians can use anyone between eCheck, ecoPayz, Visa, MuchBetter, iDebit, ecoPayz, and INSTADEBIT.
JackpotCity Casino Games
While there’s no slot section dedicated to classic games, the online casino still offers titles like Mega Moolah, 9 Masks of Fire, Thunderstruck, Gates of Olympus, Book of Oz, and Arena of Gold. Players can bet with as little as CA$0.5 though if you’re a high roller, you can spin for as much as CA$200 in some games.
Top 5 Most Popular Slots on JackpotCity Casino
Live Casino at JackpotCity
The live casino is backed by Evolution Gaming and Microgaming so games are cutting-edge and streamed live with different live dealers leading the way. Some of the games available are baccarat, roulette, blackjack, and poker. Exotic variants of the game include Mega Wheel, Dreamcatcher, Money Wheel, Football Studio, and Cash or Crash. The minimum bet gets as low as CA$0.5 though many tables cost as much as CA$2,000 per round.
Poker
The online casino doesn’t offer many live poker games. However, there’s an entire section dedicated to video poker. There, you’ll find around 24 video poker games including Aces and Faces Poker, Double Double Bonus Poker, Joker Poker, All Aces Poker, Jacks or Better Poker, and Deuces Wild Poker.
Mobile Casino App
Jackpotcity online casino fortunately features a mobile app for devices running iOS and Android. Canadians can find the mobile casino in the Playstore for Android devices and App Store for iOS devices. Alternatively, you just access the online casino through a browser like Chrome though it’ll hog your battery.
Casino Experience
Jackpotcity online casino has a clean and organized user interface even without signing up. However, the user interface changes for the better once you sign up with the online casino’s game library becoming easier to navigate. The prevalent casino game genre on this platform is the video slot category with three-, five-, and seven-reel titles for players to go through.
Mega Moolah offers the biggest jackpot out of them all at CA$2 million. Behind the scenes, you’ll find software providers such as Crazy Tooth Studio, Evolution Gaming, Foxium, Games Global, Just For The Win, Rabcat Gambling, Snowborn Games.
JackpotCity Customer Support
The good thing about the customer support is that you can get some help through multiple options. The agents respond quickly within seconds of messaging them, are experienced and reliable, and are available 24/7.
- The Email Support: complaints@playersupportcenter.com
- The Live Chat Support
There’s also a FAQ page for players who want an answer immediately and it’s divided into several categories. The categories are withdrawal queries, my account, promotions, deposit queries, verification/documents, new to the casino, technical support, etc.
Responsible Gambling
There is responsible gaming in the support section which is located in the right sidebar after you’ve signed up. The responsible gaming measures available are taking a break (minimum of 24 hours), self-exclusion (minimum of six months), deposit limit (minimum of 24 hours), and gaming account lock.
Frequently Asked Questions
Yes, JackpotCity casino is a legit casino for players from Canada since it has three licenses from the MGA, SGA, and KGC. So, not only is your money intact, these licenses, coupled with the presence of the eCogra badge, ensure you’ll be treated fairly at the online casino.
To withdraw from JackpotCity casino, follow the steps below.
- Hit the payments button located on the bottom navigation bar.
- Click on the withdrawal page.
- From there, choose your preferred payment method, fill in the necessary information, and withdraw your funds.
Jackpotcity is a highly secure online casino with two SSL encryption technologies integrated into the whole system. The site is DSS certified and is encrypted with RapidSSL too. Jackpotcity has taken several security measures to keep player funds safe. All sensitive data is encrypted and stored safely.
Liam started his first years as a sportsbook reviewer. Working in this area led him to write about online casinos, which he’s been doing for the last eight years. Nowadays, he works at Casinoforcanada.com, reviewing the best casinos available in Canada, giving special priority to the security of each casino.
About Liam Bergeron
Extensively examined and updated information in the realm of gambling.
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